will be discussed


  Position:                      COURIER  



Closing date for receiving application:  Tuesday 18th May 2021 end of the day.

Addresses to send applications : fred.gashumba@dhl.com

Application Format                       : CV and motivation letter

Job profile

Location:   Rwanda Country Office  

Report to:  Operations Manager   


Overall Responsibility

Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.



  • Ensuring that shipments are picked up when dispatched and delivered within the same cycle of WC scanning.
  • nsure that all records of each shipment are sufficient to affect delivery at destination.
  • Ensure that a legible signature is obtained on collection and delivery, on the AWB and delivery sheet.
  • Ensure that the shipment packaging meet network requirements so as to reduce damages en route.
  • Ensure that the courier’s kit has tariff sheets; de-brief sheets, pick-up sheets and other necessary material.
  • Ensure that checkpoint return timeless is done within 15 minutes of shipments scanning.
  • Ensure that correct checkpoint remarks are used using the available network guide.
  • Fully complete the vehicle check list, reporting accidents etc
  • Exception checkpoint scanning daily with appropriate remarks
  • Ensure that all AWB are completed to meet FSDC compliance levels
  •  Ensure that TDDs are delivered as per service network standard
  • Ensure Full shipment Inspection
  • Good equipment handling (Vehicles, Scanners, scales, tapes etc)
  • Team spirit & Team Work
  • Punctuality (Arrival at work, Route departure and Return)
  • Miscoded, Postcode & Destination codes
  • Adhering to GSOP procedures
  •  Total collection of Pickups dispatched cycle
  •  Provision of sales leads
  •  Preventability (Correct DHL regalia i.e. safety shoes, tags, uniform

The incumbent’s performance will be measured against timeous pickup & deliveries, route and data transmission.


Candidate profile

  • Minimum of Bachelor’s Degree.
  •  Driver’s License both categories A and B.
  • Presentable with a good command of the English Language, both written and verbal.
  • Good time management skills
  • Ability to work under pressure

Questions / clarifications 

Should you need clarification or have any questions regarding this process, please do not hesitate to contact

Fred Gashumba (fred.gashumba@dhl.com).